eDelivery TOP 500 2020

2020 has been a remarkable year for ecommerce. With the Covid-19 pandemic both limiting in-store options and accelerating online retail, delivery services have had no choice but to up their game, in order to meet levels of demand never seen before. Despite this pressure, most retailers have come out on (more…)

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Sustainability Report 2020

Download the Sustainability Report 2020 for an all-encompassing overview of the current state and future direction of sustainability amongst Europe’s leading retailers and brands. Amidst the Covid-19 pandemic, the issue of sustainability has gained significantly more prominence. Indeed, consumers are pushing companies to be more transparent about their processes, while (more…)

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Leap from lockdown: Logistics

Strong logistics underpins all retail. Many retailers have forged their competitive edge by being able to get products from the factory to the wardrobe quicker and cheaper than their rivals. As the Covid-19 pandemic shut stores and confined shoppers to their homes, there was a huge surge in online retail. (more…)

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From DC to D2C

Direct to consumer is a trend that has grown hugely, offering multiple benefits for those brands and manufacturers that are looking to extend their customer reach beyond their traditional wholesale and retail outlets. (more…)

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The technology and infrastructure needed for an agile landscape.

Agility and flexibility are two key capabilities that all retail businesses should be striving for. It allows them the speed and ability to react quickly to a retail market that offers new opportunities and challenges daily. Retailers are facing a new reality and supply chains must change. Consumers are becoming more demanding, wanting goods faster and delivered as and when they choose. (more…)

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How to recruit and train for an agile and responsive supply chain

The logistics industry offers great opportunities for career development, yet it faces many challenges in both retention and recruitment. However as we saw in the first eBook, retailers are striving to deliver an agile supply chain to compete in this fast-paced and challenging environment. The industry needs to communicate these changes and new opportunities to engage and attract new talent. (more…)

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Winning at Warehousing: Effectiveness

The way people shop is evolving at a fast pace. The traditional high street model is disappearing as timepressed consumers look for faster and more convenient ways of getting hold of their purchases. In order to be effective a Warehouse Management System (WMS) must be able to adapt to the changing needs of a market. (more…)

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The ‘Wow’ and the ‘How’

Multichannel retailers create ‘wow’ moments to engage with and sell to consumers. As previous certainties are shaken by cyclical and epochal change, the search for ‘how’ to deliver on the promises is top of mind. Whatever our position in the shifting landscape, we share one imperative: to act wisely at pace. We consider our options to decrease the latency between idea and gaining advantage. (more…)

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Towards instant returns

Returns can be stressful for both retailers and consumers. Consumers demand fast and flexible solutions and thus retailers are having to improve their offerings and accommodate for this demand, otherwise they will lose custom. (more…)

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