Towards instant returns

Returns can be stressful for both retailers and consumers. Consumers demand fast and flexible solutions and thus retailers are having to improve their offerings and accommodate for this demand, otherwise they will lose custom.

Matching the inbound experience to the outbound to increase profitability

Download your whitepaper

In this whitepaper, produced in partnership with Stuart, we shall see the challenges that are presented to retailers, the current state of returns and the options that are already available to customers.

Included in this whitepaper:

  • Insight into the current state of play around returns
  • 5 current options for returns
  • How customers are increasingly demanding convenience and certainty around returns
  • A written case study from leading retailer Zalando France into its instant returns offering
  • Key findings from our retailer survey based on the challenges and benefits of returns

Featuring case studies from Debenhams, Schuh, Plum Products,, Scotts & Co.

Download your whitepaper