Opinion: Singling out international opportunities and using delivery to embrace them

As Chinese customers embrace Singles Day today how can small businesses capitalise on shopping events such as this, and other annual international events? David Poole, managing director sales, UK south at FedEx Express reveals all.  Countries and cultures around the world all have their own individual holidays and celebrations, from (more…)

Opinion: With great convenience comes great responsibility, says On the dot CEO Patrick Gallagher

Delivery partners will play a more crucial role than ever in getting convenient fulfilment right this peak season and enabling customer satisfaction, so what must they consider, asks Patrick Gallagher, CEO at CitySprint brand On the dot. Our ‘always on’ world means consumers crave 24/7 access to their favourite brands and (more…)