OPINION Responding responsibly to COVID-19: how agile omnichannel is helping brands worldwide minimise the impact

Romulus Grigoras, CEO of OneStock looks at how retailers can replicate strategies used in different countries – not only to operate effectively and safely during the current lockdown but be ready for a post-crisis bounce back.   Be upfront and communicate with customers clearly A lockdown doesn’t have to mean (more…)

Opinion: “Direct” has road blocks – overcoming the D2C logistics challenge

D2C logistics

Johannes Panzer, head of industry solutions for ecommerce at Descartes, discusses best practices for taking on D2C logistics. Today’s modern shopping experience no longer relies upon a supplier, retailer and customer. Nespresso, for instance, has built its brand based on cutting out the middleman and selling coffee pods directly to (more…)