John Lewis operations head: “Retailers should think more cleverly about partnerships” for fulfilment

John Lewis operations

Partnerships will be key to ensuring retailers can deliver on customer expectations for fulfilment, according to the John Lewis operations director. Berangere Michel made the comments as part of a wider discussion about omnichannel fulfilment at Retail Week Live on Wednesday (27 March). “There isn’t such a thing as offline (more…)

5 key warehouse functions to automate: lessons from Ocado, Amazon and Zalando

warehouse automation

According to Capgemini, warehouse automation could potentially increase margins by 8% through higher throughput and lower fulfilment costs. The interest is certainly there from retailers, with Zalando’s logistics head recently suggesting creating an “open operating system” for automation in distribution centres along the lines of Android, allowing different systems in a warehouse (more…)