Doddle announces new click and collect technology solution for retailers

Click and collect services provider Doddle has announced Powered by Doddle, a new click and collect solution that includes software, training, communications and analytics models to help retailers enhance their click and collect experience and drive sales. Doddle’s proprietary software supports a comprehensive set of click & collect (C&C) processes, (more…)

Retailers lost 20% of Xmas shoppers to rivals thanks to stock unavailability and delivery time constraints

New research claims that retailers lost nearly a fifth (19%) of their customers to rivals over the Christmas shopping period thanks to stock availability problems and unsuitable delivery times. The results come from the third annual JDA/Centiro Christmas Customer Pulse Report (conducted by YouGov). The research suggested that 12% of (more…)

New industry advisory board created to help shape logistics industry’s technology future

The United Kingdom Warehouse Association (UKWA) has created a Technology Advisory Board to help the logistics industry better implement technology that will improve processes and operational efficiency. The board will develop and deliver advice and best practise guidance and is the first time that the UKWA has had an internal advisory (more…)