DHL Express has launched a global digital ad campaign “Where Everything Clicks,” aimed at helping retailers grow their international presence by showcasing how DHL can help. The campaign includes how-to videos, whitepapers and customer and trend videos and will include online marketing channels, including organic and paid search, rich ad (more…)
Interesting news has come from the autonomous delivery vehicle world this week as the future of retail delivery continues to develop. Starship Technologies has announced new seed funding and the appointment of a new CEO. What’s particularly exciting however is the strength of names of those getting involved in the (more…)
The subscription box industry is growing fast and offers great opportunities to tie customers in around delivery and product, says Marie Louise Dalton, global vice president of marketing at Hitwise. The subscription box industry is one of the fastest-growing retail verticals in the UK, with online visits rising by 30% year-on-year, (more…)
With Australia’s new Goods and Service Tax imminent next month UK retailers should look for expert partner support to relieve the administrative burden and ensure compliance says Gary Tervit, international director, P2P. UK retailers wishing to explore the lucrative Australian market will soon be obliged to negotiate new import tax laws. (more…)
Autonomous delivery vehicle company Starship Techologies has announced $25 million additional seed funding and the appointment of former Airbnb veteran Lex Bayer as its CEO. The new investment includes follow-on investments from the likes of Matrix Partners and Morpheus Ventures as well as new investors including Airbnb co-founder Nathan Blecharczyk, Skype (more…)
European online electrical retailer AO World has increased the number of deliveries of MDA (major domestic appliances) from its own AO liveried vans in the last year, boosting its brand presence the company said in its year-end results this week. The company said it had continued to invest to create (more…)
Fashion retailer Quiz has said the success of its state of the art distribution centre, which opened in 2016, has provided the base for the business to grow revenues profitably. Speaking at its latest year-end results, published this week the retailer said that in the year ended 31 March it (more…)
Global returns management platform ReBOUND has appointed Vicky Brock, founder of Clear Returns to its senior leadership team where she will focus on developing the company’s returns intelligence solution and building commercial relationships with key retailers. The company recently launched an international partner development program to set a worldwide standard (more…)
Chinese ecommerce giant JD has become the latest company to offer in car delivery. A number of retailers – including Amazon of course – are already working with the technology as retailers and delivery companies look for new ways of ensuring deliveries are made successfully. Taking to the skies meanwhile (more…)
Whistl has announced the acquisition of privately held Nottingham based Parcelhub and its sister company Mail Workshop. Both businesses will continue to operate under their respective brands. Mail Workshop was launched in 2003 and provides ecommerce shipping and fulfilment, printed matter fulfilment, picking and packing. Parcelhub launched in 2010 to (more…)
Pets at Home is to undergo a major upgrade at its ecommerce distribution centre in Northampton with a £2.5 million warehouse automation project. The retailer has signed a deal with Conveyor Networks to install an automated picking and packing system spanning three floors. It follows a trifold growth in ecommerce (more…)
DHL has broken ground on a new DHL Americas Innovation Centre in Rosemont, Illinois which will be used to showcase technologies and logistics innovations that the company is already implementing as well as its vision of the future. The new facility is due to open summer next year and joins (more…)
DPD has launched a new in-app parcel sending service that makes it easier to send parcels. The new function means there is no need to print a label. Instead the app’s shop finder function helps to locate the nearest DPD Pickup shops and the user then simply has to show (more…)
DHL claims that the launch of two new transport innovations this week will drive down carbon emissions, reduce the number of vehicles on roads and deliver cost savings for customers. The first is a new transport management system called Connected TMS which connects customers to DHL’s whole transport capability, as (more…)
Online retail parcel delivery order volumes rose 13.9% year-on-year in April, according to the latest data from the IMRG MetaPack UK Delivery Index. On-time delivery performance also rose – coming in at just over 90%. Andrew Starkey, head of e-Logistics at IMRG said the results were encouraging. “It’s so far, (more…)
Growing adoption of drone technology across the UK’s transport and logistics sector could drive a GDP boost of £1.2bn by 2030 according to new research from PwC which also shows that delivery drones could become the norm in the same time period. Of the 76,000 drones expected to take to UK (more…)
Chinese ecommerce giant JD has launched an in-car delivery service – the first of its kind in China. The company is partnering with electric vehicle company NIO for the service which allows customers to have their purchases delivered into the boots of their cars. The service uses connected car technology (more…)
This week we have an opinion piece special for eDelivery.net with a number of guest columns from industry experts, as well as the latest news from the industry. In the first of these we look at life post Brexit. Many retailers will still be worrying about the implications of Brexit (more…)
It’s time that retailers stop paying lip service to a good returns experience and do more to improve the experience since for modern returners, variety, trust and transparency are not just buzzwords, according to Graham Best, CEO of ReBOUND. It’s common knowledge in ecommerce that today’s shoppers, especially millennials, are harder (more…)
The customer experience is more important than ever in last-mile delivery so how are retailers innovating in this area asks Anthony Gavin, regional director EMEA at Narvar. Digital customer experiences have redefined our expectations of the physical world. We’ve grown accustomed to the instant gratification of cyberspace and want to (more…)