Abercrombie & Fitch Co has rolled out same day delivery to its UK store locations, including more than 30 Abercrombie & Fitch, Abercrombie Kids and Hollister stores. The company has partnered with Stuart, Gophr and software provider Delivery Solutions to allow customers within certain post codes to receive products the (more…)
Ecommerce shipping platform Sendcloud and payment service provider Mollie have announced a new partnership that they say will smooth the paid returns process. It follows moves by the likes of Zara to charge customers for returns, rather than offer them for free. The Paid Returns offer means that merchants using (more…)
Amazon has revealed that customers in Lockeford, California, will be among the first to receive Prime Air drone deliveries in the US. The company has been working on drone delivery for almost a decade and says the first deliveries will take place later this year. It will then evaluate the feedback (more…)
DHL has introduced 20 bio-LNG trucks into its M&S fleet which will replace existing diesel trucks and deliver up to 80% reduction in carbon emissions when fuelled with bio-LNG and 10-20% with fossil gas. It’s estimated that by using bio-LNG, carbon emissions in the M&S fleet will be reduced by 2,200 (more…)
60% of UK consumers now order at least some of their groceries online, and 16% do most of their food shopping via the internet, according to a new survey from Spryker. The biggest share comes from 35–44-year-olds who spend more than a third of their grocery budgets online. However, those (more…)
Scurri has become the latest company to announce a partnership with what3words to help improve location accuracy for parcel deliveries. What3words has announced a number of new partnerships in recent months, including DHL, DPD and Metapack. This partnership will allow carriers on the Scurri delivery management platform to deliver online (more…)
A quarter (24%) of UK courier businesses don’t understand new licensing rules that came into force on May 21st 2022, according to a new survey. The changes mean that even courier drivers in vans of smaller sizes (as opposed to just large haulage vehicles) taking goods to the EU must (more…)
Royal Mail has brought forward its Net Zero target by 10 years to 2040 and plans to reduce absolute Scope 1 and 2 greenhouse gas emissions by 25% by 2025/26 and Scope 3 emissions by 25% by 2030, from a 2020/1 base year. The company has also announced a long-term (more…)
Asda has added a further 88 stores to its Uber Eats partnership, meaning that Asda customers can now order groceries for delivery in 30 minutes or less through Uber Eats across a total of 405 locations in the UK. The retailer is also expanding the selection of products available for (more…)
Evri has published its first ever Environmental, Social and Governance (ESG) Report, outlining the progress the company has made against its ESG strategy during the 52 weeks of the financial year ended 26 February 2022. The report covers key achievements and performance data, as well as the challenges and opportunities (more…)
B&M will launch an online home delivery service on a limited range of items ‘shortly’, the company revealed in its full-year results announcement this week. The company’s website has previously not been transactional but has instead acted as a footfall driver into stores. However, the home delivery trial will launch (more…)
Ofcom has launched an investigation into Royal Mail’s failure to meet its delivery targets during 2021-22. The company fell behind on targets set by Ofcom to deliver 93% of First Class mail within one working day of collection and 98.5% of Second Class mail within three working days of collection. (more…)
Whistl has begun the rollout of electric vehicles within its van fleet following a strategic review of its future transport needs. The rollout will include electric vehicle charging infrastructure across Whistl’s current 22 sites and the purchase of electric vans. The first to be deployed will include four Maxus eDeliver (more…)
New research from ZigZag Global estimates that retailers in the UK could miss out on £19 billion worth of business if their returns policy is not up to scratch. The company found that an online retail returns policy is important to 68% of UK shoppers when it comes to whether (more…)
Royal Mail has expanded its Sunday parcel delivery service to more than 12,000 small and medium sized retailers. Previously it was only available to 75 large online retailers. The company began trialling Sunday parcel delivery in March 2021, working with a number of retailers to test the service. Gift and (more…)
Yodel says it delivered nearly half a million parcels via bicycle in the last six months and aims to deliver more than 750,000 by the end of its financial year in July. The 492,000 figure surpasses the 290,000 delivered by bike by Yodel last year. As it ramps up such (more…)
DPD says it is now providing an all-electric delivery service to 10 UK towns and cities and is aiming for 30 all-electric locations by the end of 2023. The company had announced in October that it wanted to create 25 all-electric towns and cities by 2025 so the new goal (more…)
Around 11% of M&S’ online orders were delivered through instore fulfilment in the past year with the ship from store model increasing customer convenience, improving stock turn and helping to drive customer availability to around 90% compared with around 75% through the online distribution centre alone. Meanwhile, M&S said that (more…)
Pets at Home has revealed that its click and collect offer, which now makes up around 10% of its omnichannel revenue, offers around an 80% saving on fulfilment and delivery costs versus online. The service offers products in one hour and Pets At Home said that many customers are shopping (more…)
Walmart has announced that it is to extend its DroneUp delivery network to 34 sites by the end of the year. The expansion will allow the company to reach up to 4 million US households across six states including Arizona, Arkansas, Florida, Texas, Utah and Virginia. It will mean Walmart (more…)
