If there is only one thing to get ready for the peak period, make sure it’s adopting an omni-channel focus

While the weather outside may suggest otherwise, the countdown to Christmas has begun, writes Kiel Harkness, marketing director of UPS UK, Ireland and Nordics. In the run up to this year’s festive season, we can pair a retrospective with a forward-looking lens at what can help retailers ensure a profitable (more…)

Magazine Archive: Creating a supply chain for profitable customer commerce – EDM01, January 2015

Shoppers have thrown down the gauntlet to supply chain professionals to re-invent the supply chain into a much more agile and responsive capability. In this feature which appeared in the first edition of eDelivery Magazine, Jason Shorrock, retail strategy director at JDA, examines the steps in the omnichannel journey. Today, (more…)

In the era of omni-channel, retail supply chains must constantly shift shape: guest article

Omni-channel retail is now firmly established, creating consumer expectations of service and availability that retailers’ supply chains have to fulfil. However, multiple pressures now make fulfilling these demands extremely difficult, writes Richard Forrest, EVP of Supply Chain Planning at Llamasoft. These include the expansion of product ranges, whether online, in-store (more…)