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One-fifth of Curry’s online orders now collected instore

Currys has revealed that one fifth of its online orders are now collected instore, half of which were collected on the same day.

It comes as its Order & Collect service grew by 18% in the year ended 30 April.

The company said that its ‘Order Online In-Store’ sales, where in-store colleagues sell customers products from the online range, are now +118% higher than two years ago in the UK.

In the Nordics 39% of online sales were through Order & Collect, with total sales through this channel growing +49% compared to two years ago.

Currys said it also created a stronger partnership with GXO this year, simplifying its UK logistics operations by partnering with them for both warehouse and transport logistics. It said this improves the speed of its logistics as well as allowing more integrated data and reporting.

Next year will see Currys move into new warehouse space in the UK and break ground on a new distribution centre in Jönköping, Sweden.

Currys also reported that following two years of constraints and bottlenecks on supply it is now securing good stock and availability across most categories. However it warned that component shortages and manufacturing bottlenecks are still causing stock to be short in a small number of products.

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  • Currys