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Panasonic launches new contactless delivery and returns locker into Europe

Panasonic has launched its new Smartlocker solution into Europe, aimed to handle the drop-off, collection and return of goods from ecommerce purchases, to fast food and groceries.

The modular designed system offers a range of four different temperature lockers – ambient, chilled, freezer and heated and are available in a variety of sizes and indoor and outdoor versions. The system can be used as a standalone system or connected to ecommerce and order management systems via the cloud.

For the users it means a fast, secure and contactless delivery solution, allowing goods to be collected and returned easily, efficiently and flexibly. With 24/7 access, Panasonic Smartlocker allows customers to collect and return items at a time and location that suits them.

For operators, Panasonic says that the Smartlocker saves time, resources and operational expense. It automates time-consuming tasks such as manually logging signatures, organising redeliveries and reporting. It lowers delivery costs with fewer stops, logistics vehicles and routes required, while at the same time decreasing traffic congestion and carbon emissions. Lastly, Smartlocker automation cuts the risk of human error, with GDPR-compliant monitoring capabilities and data encryption, operators can verify access to lockers, including pick-up and drop-off times.

“Panasonic Smartlockers are already a familiar site in countries across the Asia Pacific region and will be a solution welcomed by European operators and consumers alike,” said Edin Osmanovic, at Panasonic Business & Industry Solutions. “The temperature regulated lockers and the ability to easily scale and integrate the solution with other order management and ecommerce applications, makes it the ideal system for retailers to build and then grow their delivery offering.”

Image credits:
  • Panasonic