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Co-op robot delivery expands across Milton Keynes

Customers of the Co-op in Milton Keynes will now be able to order goods for delivery by robot.

Co-op’s partnership with Starship is now available in eight Co-op stores, with six added since March. It initially launched at a single store in Milton Keynes in 2018.

Customers place the order on the Starship app; it is sent to staff at the nearest Co-op store, who then pick and pack it.

There are around 1000 grocery and everyday products available.

According to the Co-op, the number of customers using robot deliveries has more than doubled since the start of the coronavirus lockdown.

Jason Perry, Co-op head of online development, said: “Quality, ease and convenience is at the core of our approach and we continue to innovate and expand access to our products online in order to offer greater flexibility and choice to meet consumer needs in our communities.”

Last month, Co-op partnered with an Irish start-up to allow customers to order groceries to their home. Buymie, an Irish smartphone app, will now allow over 200,000 households across Bristol to select their full shop from local stores.

Customers can choose from around 4,000 Co-op products and receive the order in under an hour or book a slot over the next seven days.

Read eDelivery’s interview last year with Starship here.