Opinion: Why offering free returns is an ecommerce no-brainer

Whether to offer free returns is emerging as a contentious issue for retailers. We recently published an op-ed by Gary Rohloff of Laybuy putting the case against. Now Tobias Buxhoidt, Founder and CEO of parcelLab explains why he believes the pros far outweigh the cons. It’s understandable why returns are viewed … Continue reading Opinion: Why offering free returns is an ecommerce no-brainer