Royal Mail launches app to help consumers manage their deliveries

Royal Mail has launched a new mobile app that it claims will help consumers manage their deliveries more effectively by allowing them to easily track their items from their smartphone. If a reference number is provided, recipients can check the progress of their deliveries.

There is also an option to book a redelivery via the app, either to an address, neighbour or local Post Office, if it’s not been possible to deliver an item.

Within the app, users can enter a postcode to find the nearest Customer Service Point including address, opening hours and facilities as well as a postcode and address finder for users unsure of an address. More features will be added over the coming months.

A spokesperson for Royal Mail said: “The new Royal Mail app is helping recipients to manage their deliveries more effectively, providing all the information they need at their fingertips.”

Image credit: Royal Mail