Editor's Comment

Editorial: Why investing in delivery will always pay off

There’s a spate of investment and business change announcements this week as companies in the delivery space are preparing for their next stage of growth.

In the returns sector ReBound Returns has revealed a multi-million pound investment into the business and the opening of a new office in Asia. It is also now targeting new retail sectors as it seeks to help more retailers improve the returns experience for customers.

Following its acquisition earlier this year by Stamps.com MetaPack has announced a new general manager, who will take on the responsibilities of the company’s former executive chairman.

There’s another new face at Bringg. The delivery logistics platform has appointed Guy Bloch as CEO. He takes over from former CEO and co-founder Raanan Cohen who left the business earlier this year.

Over the summer it was announced that Smiths News’ parcel shop network and Pass My Parcel service were to close. This week it’s been announced that DHL Parcel UK (formerly UK Mail) will take over the network’s operation and a new service will be introduced.

Talking of new services we hear more about DPD’s ideas innovation hub this week. Launched earlier this year Design Space was expected to attract around 2,000 members by Christmas but has already attracted 10,000. The company says it uses the platform to source and get feedback on new delivery ideas and has already made a number of changes as a result.

It’s not surprising companies are investing in delivery more than ever. The most recent IRMG MetaPack UK Delivery Index has shown another year on year rise for parcel volumes as well as a record number of next day deliveries for August.

As it seeks to cope with its own rises in volumes fashion brand PrettyLittleThing has now completed its warehouse relocation and revealed that the automation of its Boohoo Burnley DC is on schedule for operation next year.

Finally we have two exclusive retailer interviews this week. In our first print on demand tshirt specialist Spreadshirt reveals how its boss believes delivery could be impacted by a hard or no-deal Brexit. In the second interview Hattons Model Railways reveals how focusing on logistics helped the company refocus its business and boost its success.

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