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DPD launches ability for in-app parcel sending

DPD has launched a new in-app parcel sending service that makes it easier to send parcels. The new function means there is no need to print a label. Instead the app’s shop finder function helps to locate the nearest DPD Pickup shops and the user then simply has to show the QR code generated within the app when they drop off the parcel at their chosen shop.

Details of shipped parcels are kept in the sent parcels section in the app where they are also tracked at each stage. Users are sent push notifications when the parcel has been picked up from the shop and successfully delivered to the recipient.

The new functionality comes two years after the Your DPD app was first launched in May 2016. It now has nearly 3 million users in the UK.

DPD’s CEO Dwain McDonald said the new functionality had been developed after feedback from the company’s customers. “The app has been hugely popular with consumers as it gives them a number of exclusive benefits.  As a result, we get loads of feedback from app users and in-app shipping was something a lot of people have been asking for.

“Consumers told us that they don’t always find sending parcels that straightforward.  So, we’ve created a really intuitive and streamlined process, that is ideal for the occasional sender,” he said.

Image credit: DPD