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Ocado’s first store, Amazon’s innovation, and some EDX16 takeaways

4th May 2016 - 11:37 am
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Last week, something like 5,000 people visited EDX16 and IRX16 at the Birmingham NEC – the jointly-hosted expos of eDelivery and InternetRetailing, along with colleagues from TameBay and eSeller. I can’t remember the last time I walked as much in a single day as I did on Day Two, although (more…)

eDelivery Expo gets under way

27th April 2016 - 8:03 am
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eDelivery Expo (EDX16) starts today at the NEC in Birmingham. If you’re coming, why not let us know by tweeting about it, using the hashtag #EDX16. Here’s a quick recap of some of the pre-show stories we’ve run, and themes you can expect to hear about, to help feed your ‘must (more…)

Sainsbury’s goes large on tech, retail supply chain automation, and get ready for EDX16 next week

20th April 2016 - 12:49 pm
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This time next week the eDelivery team will be at EDX16 at the Birmingham NEC. If you can make it there too it would be great to see you there. Keep reading for more on that. The second eDelivery Expo – otherwise known as EDX16 – gets underway next week (more…)

B2C lessons from Raspberry Pi, the latest eDelivery Magazine, and the EDX two week countdown begins

13th April 2016 - 11:56 am
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The latest edition of eDelivery Magazine is out now, and being delivered to readers across the UK and beyond. I caught up with my colleague Emma Herrod, executive editor of eDelivery Magazine, to hear about what readers have to look forward to from EDM05… the themes and issues covered and (more…)

The latest eDelivery Magazine, delivery drones having a ball, and the EDX two week countdown begins

13th April 2016 - 11:50 am
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The latest edition of eDelivery Magazine is out now, and being delivered to readers across the UK and beyond. I caught up with my colleague Emma Herrod, executive editor of eDelivery Magazine, to hear about what readers have to look forward to from EDM05… the themes and issues covered and (more…)

Retail operations & logistics take centre stage: our eDelivery Expo focus with just three weeks until EDX16

6th April 2016 - 11:09 am
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In just three weeks, eDelivery Expo, EDX16, will be getting under way. Stands will be buzzing, press releases will be stacked in the press office, and attendees will be visiting exhibitors and sitting in on some of the excellent sessions we’ve got lined up. We’ve got some truly world-class retail (more…)

Data data everywhere, food inglorious food, plus coming out of the back room at EDX

30th March 2016 - 12:01 am
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Data rich, insight poor. That’s the way the retail sector was described to me several times recently when I started working on a series of features looking at the role of technology in the operations and logistics sector. To be frank, I doubt that description will come as a surprise (more…)

Sains-gos a go-go, EDX a show-show, ducks and drones a no-no

23rd March 2016 - 12:07 pm
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The long and at times winding tale that led Sainsbury’s to Argos’s door has concluded pretty much as we anticipated back in early February. OK, so we didn’t foresee the counter offer from South African retail group Steinhoff. Nor – once they were in the race – did we predict (more…)

Sainsbury’s faces Argos D-Day, b2b sector faces Amazon challenge, put a face to a name at EDX16

16th March 2016 - 12:57 pm
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D-Day for the much discussed Sainsbury’s / Argos takeover is almost upon us. Or is it? The deadline for a final, binding offer is 18 March – also known as this Friday. As things stand Argos has two potential suitors, one being Sainsbury’s and the other the lesser-known-in-these parts South (more…)

Driverless HGVs hit the M6, the sharing economy hits Italy, shoppers hit C&C overload

9th March 2016 - 12:30 pm
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Do you drive along the M6 motorway? If you do, get ready to see the future in your rear view mirror, that’s if rumours concerning the Chancellor of the Exchequer are to be believed. Next week, when he announces the Budget, George Obsborne is expected to give the go-ahead for (more…)

Amazon not a threat to carriers, costs a threat to omnichannel, EDX16 mostly threat-free

24th February 2016 - 12:53 pm
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If I shared with you my cynicism about the many predictions that Amazon is going to become a take-on-all-comers carrier business, it probably wouldn’t surprise you. Because for all the speculation on that matter in recent months, there’s been precious little analysis. Until now, when I suddenly find I in (more…)

Amazon wants your body, the Vikings want your business, we want to meet you at EDX16

17th February 2016 - 1:25 pm
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Strike a pose! Amazon is planning the launch of its own fashion range, if the latest grapevine rumblings are to be believed. This latest development in the what next speculation that follows Amazon around, coincides with news that the etailer is now offering restaurant/take-away deliveries in seven cities across the (more…)

Google, House of Fraser, revolution and evolution: the delivery wheels keep turning

10th February 2016 - 12:49 pm
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Put down all that ‘what will Amazon do next’ speculation I’m often talking about. We need to have a chat about Google. News that Google has been awarded a patent (by the US Patent office) for a driverless delivery vehicle containing secure parcel lockers means that another of the internet’s (more…)

Cost and capability – how delivery became a thorn in Amazon’s side and the jewel in Argos’s crown

3rd February 2016 - 12:18 pm
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Yesterday, 2 February, I was at MetaPack’s Delivery Conference – a packed event, and I’ll be writing up some of what I saw and heard over the next few days. On a personal note though, it was great to meet lots of eDelivery readers there, many of whom said they (more…)

New CEO for Yodel, new directions at Shop Direct, and a new take on returns

27th January 2016 - 10:08 am
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If I had to sum up the theme of my column this week in one word, that word would be change. Change can be tactical, strategic, and truly transformational. And I think we have a dose of each of those among the top stories on eDelivery. For example, Yodel has (more…)

Amazon flying high, Argos tracking fast, and the return of EDX

20th January 2016 - 1:03 pm
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Ship to shore… we’re not sure what Amazon is up to anymore! On top of a tonne of speculation around the retailer’s involvement with aircraft, news leaked out last week that Amazon is now a registered sea container business too. There’s a story here from our colleagues on Tamebay with more (more…)

Is Air Amazon on the way? Has click-and-collect broken? Are there more questions than answers?

13th January 2016 - 10:52 am
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It only seems like last month when I wrote “Amazon is up to something.” At the risk of repeating myself, here we go again. But first, is click-and-collect broken? This time last year it was heralded as one of the saviours of Christmas 2014 (with a little help from weekend (more…)

Time to get your 2016 on

6th January 2016 - 11:15 am
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Hello, welcome to the first eDelivery email of 2016, and from everyone on the team … Happy New Year. We’ve already got a few key dates and events in our diary – such as eDelivery Expo (EDX16) in April – and we’re starting to take stock of some of the (more…)

A year in eDelivery: reflections on 2015

23rd December 2015 - 12:00 pm
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It’s been the case in my weekly columns that I try to look at a topical issue from a different perspective; to look at the bigger picture, as it were. But I thought I’d break with that tradition this week. This year has been eDelivery’s first full calendar year in (more…)

Amazon’s logistics ambition, Millennials’ delivery demands and an Irish perspective

16th December 2015 - 9:30 am
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Amazon is up to something. I know, I know … it’s always up to something or other. But this time, if the smoke signals are to be believed, that something could have long-lasting implications for the carrier sector. It’s quite possible that last time I ploughed the Amazon’s at it (more…)

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