Editorial: How tying your customers in via delivery subscription is proving increasingly popular

The subscription market is one that is proving increasingly attractive for retailers and consumers alike and in the delivery space offers huge benefits. Whether it’s delivery subscriptions that increase loyalty and frequency of visit – or subscription boxes that often persuade shoppers to then trade up to bigger purchases – (more…)

Editorial: Why delivery shouldn’t have you running around like a headless chicken

Kentucky Fried Chicken running out of chicken. It’s unthinkable isn’t it? But that’s exactly what happened after “teething problems” with its new delivery partner was to blame. Whilst not strictly e-delivery related of course the incident shows just how vulnerable supply chains and the technology behind them can be. And (more…)