Delivery options top of the Christmas wishlist as online retailers anticipate a bumper festive season

Half of UK online retailers expect to see 20% year-on-year growth this Christmas, according to IMRG In its latest survey of senior ecommerce professionals, IMRG found that the percentage of retailers expecting annual growth to reach in excess of 10% over the festive trading period reached 85%, compared with 80% (more…)

Wearable tech set to boom this Christmas – with long term impact on retail business, believes Samsung

According to research commissioned by Samsung Electronics and prepared by the Centre for Retail Research (CRR), 2014 is set to be the year that the wearables sector begins making a significant economic impact with its predicted value across the UK, Germany, Spain and the Netherlands likely to hit £924.2 million (more…)

Confident retailers expect tablet to dominate as shoppers spend more this Christmas

Confident retailers looking forward to a multichannel Christmas predict the tablet will be the fastest-growing sales channel, a new study has found. Some 70% of UK retailers are feeling more upbeat than they did last year about their prospects this Christmas, according to Barclays’ Christmas Countdown Survey 2014. Retail analysts (more…)

Majestic Wine enlists technology to offer customers hyper-personalised experience

Majestic Wine is using technology to deliver a hyper-local, personalised customer experience. The wine company has expanded its use of SDL’s customer experience cloud, adding SDL eCommerce with the aim of improving website search and navigation and improving merchandising. Through SDL Campaigns, it aims to segment its customer database and (more…)