Opinion: How to optimise supply in a new era of connected commerce

The transition from brick-and-mortar to digital is challenging, forcing organisations to rethink their supply chain strategies to facilitate sales on multiple channels. With this comes a shift in trading partner relationships, which requires brands and retailers to work more closely together to manage inventory and process orders effectively. Nick Manzo, Global (more…)

Opinion: Why it’s time to shake-up your supply chain in the wake of natural disasters  

Natural disasters can bring havoc to a supply chain if retailers and their partners aren’t properly prepared for such an event. Mark Morley, director in Business Networks division of enterprise information management specialists OpenText, looks at how to minimise disruption should the worst happen. As well as causing devastation across (more…)

Opinion: Singling out international opportunities and using delivery to embrace them

As Chinese customers embrace Singles Day today how can small businesses capitalise on shopping events such as this, and other annual international events? David Poole, managing director sales, UK south at FedEx Express reveals all.  Countries and cultures around the world all have their own individual holidays and celebrations, from (more…)

Opinion: With great convenience comes great responsibility, says On the dot CEO Patrick Gallagher

Delivery partners will play a more crucial role than ever in getting convenient fulfilment right this peak season and enabling customer satisfaction, so what must they consider, asks Patrick Gallagher, CEO at CitySprint brand On the dot. Our ‘always on’ world means consumers crave 24/7 access to their favourite brands and (more…)