Opinion: What’s the forecast – why regular planning with your 3PL is vital

Regular forecasting and planning meetings are one of the cornerstones of any successful relationship between a company and its fulfilment partner, says William Walker, sales director of Walker Logistics. For most businesses forecasting involves a degree of guesswork, but it is nevertheless an essential process – particularly when it comes (more…)

Opinion: How to minimise lost profits and maximise customer satisfaction with returns

There are huge opportunities for retailers to reduce the money they lose through returns by improving the process, says Andrew Tavener, head of marketing at Descartes. Online retailing has expanded rapidly, the growth of the Internet and advancements in delivery capabilities has seen many small businesses take advantage of this, (more…)

Opinion: High value eCommerce: the tips and tricks logistics need to champion

As demand for high-end online shopping grows, Nick Cullen, managing director, DX Express explains why the logistics industry must take responsibility for delivering a superior service. The days of using online shopping to purchase small, low-cost items are fast fading; the boom in ecommerce means that increasingly, shoppers seeking convenience are hunting deals (more…)

Opinion: Can crowdsourced couriers topple the delivery giants?

Delivery expectations are shifting towards precision and convenience. Crowdsourced couriers can help businesses deliver, especially small businesses, says Andrew Mukerjee, CEO, Brisqq   Businesses of all sizes have long relied on courier services for moving all manner of items. From retailers dispatching orders to customers, to businesses circulating their stock (more…)