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Quiz launches new returns option for customers

Fast fashion womenswear brand Quiz has added a new click and collect option to its range of free returns solutions by partnering with Doddle.

Customers can now return online purchases at more than 300 Doddle locations – including supermarkets, department stores and charity shops around the UK.

Shoppers can already drop returns into one of the retailer’s 220 UK stores as well as other third-party drop-off options.

“Providing the latest looks at fantastic value ensures we can give our customers what they want, when they want it, but providing seamless returns options ensures those customers keep coming back,” said Haroun Saleemi, head of ecommerce at Quiz.

Doddle CEO, Tim Robinson, said: “Customer loyalty can be won and lost on the strength of a retailer’s returns experience. QUIZ is providing customers with a range of returns options so they can choose the one that suits them best. This is a truly customer-first ethos and one that’s essential for competing in today’s competitive retail environment.”

Image credit: Doddle

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