Editor's Comment

Editorial: It’s time to deliver a little love with our parcels

It’s Valentine’s Day which means it’s time to deliver a little love – literally. This is a day that really does test delivery systems since loved ones will be hoping for those flowers or chocolates at work or that special surprise on the doorstep at home.

Apart from flowers and chocolate, lingerie is another obvious Valentine’s Day gift and this week we have the news that online lingerie and swimwear retailer Figleaves has appointed Yodel as its sole UK delivery partner. The appointment follows on from a successful partnership with the company’s subsidiary business CollectPlus.

Another retailer that will have seen a boom in business thanks to Valentine’s Day is Photobox. The company’s personalised photo gifts and cards always prove popular with those looking for something a little more personal than the norm.

And the company believes getting personal shouldn’t stop there. Speaking recently the company’s group shipping and procurement director Quinten Francken-Bosman said that retailers need to personalise the delivery experience if they are to convince shoppers to buy.

In our opinion piece this week Matthew Robertson, co-CEO of NetDespatch, muses the future of delivery. He believes that whilst the idea of drones may be a little far-fetched automated parcel delivery isn’t so much so and indeed could be the future of the last mile.

It’s a view that is also shared by Dr Ludwig Hausmann at McKinsey & Company who debunks a few other myths that he believes currently surround delivery too and looks at what delivery will look like in 2025.

The future of delivery will also be a key theme of next month’s eDelivery Expo at the NEC so don’t forget to join us!

Happy Valentine’s Day!

Image credit: Fotolia

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