Editor's Comment

Editorial: Learnings from eDelivery conference and other news

Last week’s eDelivery Conference was a collection of the latest thinking and trends in the delivery sector. Logistics expert Walter Blackwood was one of the speakers at the event and shared his view about why the convergence of stock is key trend. Meanwhile at John Lewis we heard about the importance of considering delivery when it comes to design. We will feature other sessions in the coming weeks. We hope you enjoyed the event if you were there.

In this week’s opinion piece Stuart Godman, chief commercial officer of DX, says some customers are still largely unaware and that retailers should do more to educate their customers about the delivery of goods.

As well as providing our opinion piece this week DX is also in the news itself The company has announced a £24 million fundraising, the appointment of a new CEO with immediate effect, and three new proposed board directors, including a new chairman, as part of refinancing deal.

With Christmas already rapidly approaching Hermes has repledged its Christmas delivery guarantee for the fifth year running. The company says it will refund the cost of delivery on any items not received in time for Christmas day.

In London meanwhile on-demand delivery service Gett Delivery has announced it is to expand its reach into the capital into zone 3. The service is available seven days a week and costs from £4.95 with a pick-up within ten minutes and delivery within the hour.

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